PASS System

The PASSsystem is the market leading digital care management and monitoring system used by our Care Workers to support and record the care that we deliver every day. It provides us with full visibility of care plans, notes and records in real-time, meaning that we can ensure that our care is always timely and accurate, leaving more time for our care workers to care.


openPASS extends the secure connection and data from The PASSsystem to verified customers, family carers, family members and friends.

openPASS is a unique application that provides inclusive access to all real-time care plans and records. The application opens up useful communication channels too; the family and care providers can now all work alongside one another to gain access to relevant information and transform care delivery.

openPASS is now available on web, mobile and tablet. It can be used for free in the customer’s home or for a small monthly fee anywhere else. OpenPASS gives, family carers, family members and friends 24/7 access from whenever they are, be it whilst on holiday in another country, on your lunch break at work or when you are relaxing at home!


At Hope Homecare, we take our client confidentiality and data protection obligations seriously. The access and security measures in place with the openPASS app will keep your care notes secure and viewable only by those designated persons you allow to gain access.

Please contact our office if you would like to get 24/7 access to openPASS, or if you need further information. openPASS is the only mobile app that provides the visibility of care that we think you deserve. The benefits to you, your family and everyone who cares, are clearly visible and we hope you enjoy using it.